L and OD Support Officer

Job Advert: L&OD Support Officer - Stafford

Location: Stafford
Contract Type: Temporary
Hourly Rate: 14.55
Working Pattern: Part Time - 22 hours a week

Our client, Staffordshire Police are seeking an enthusiastic and proactive L&OD Support Officer to join their Learning and Organisational Development team for a 12-month secondment. This role presents an exciting opportunity to contribute to the growth and development of police officers and staff, ensuring they reach their full potential while aligning with the College of Policing National Curriculum.

Key Responsibilities:

As the first point of contact for training and development inquiries, the successful candidate will be responsible for:

• Administration of Training: Arrange and manage training, development, and qualifications for both new and existing staff in line with organisational requirements.
• Customer Engagement: Provide excellent customer service by interpreting and resolving enquiries with ease.
• Data Analysis: Interpret data requests, analyse information, and prepare insightful reports as required.
• Meeting Support: Take minutes and maintain action logs for meetings, ensuring accurate documentation.
• System Updates: Accurately update Force systems including Origin - Training Events Desktop (TED), Duties Desktop (DDT), and ORIGIN procurement.

Essential Qualifications and Skills:

Candidates should possess:

• Qualifications: GCSE in English and Mathematics (or equivalent) is desirable. An NVQ in Business Administration or Customer Service is also a plus.
• Technical Skills: Proficiency in Microsoft applications, primarily Word, Excel, and PowerPoint.
• Customer Service Experience: Proven track record in delivering high-quality customer service.
• Communication Skills: Exceptional verbal and written communication abilities.
• Organisational Skills: Strong time management skills and the ability to prioritise workload with minimal supervision.
• Administrative Experience: Relevant administrative skills are crucial for this role.
• Knowledge of Systems: Familiarity with Origin and e-portfolios (OneFile) is desirable.

This position offers a unique chance to be part of a supportive and innovative team dedicated to the professional development of police personnel. If you are passionate about learning and development and have the skills to thrive in a collaborative environment, this could be the perfect opportunity for you!

Embrace this opportunity to make a meaningful impact in public services!

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Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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