Senior Digital Health Analyst - PAS - Single Digital Patient Record

Senior Digital Health Analyst - Health Manager Level 3

Shape the systems behind safer, more connected care across NSW - with flexible work and strong support.

Temporary Full-Time up to 31 December 2028.

Opportunity to work from our modern Chatswood, St Leonards office.

Attractive salary, up to $150,222.00 + 12% Super and annual leave loading.

Applications Close: 11:59pm, Wednesday 8 July 2026.

About the role

Your work matters at Single Digital Patient Record (SDPR), NSW Health. Be part of one of the biggest digital transformations in Australia's public health history. The SDPR program is reshaping the way care is delivered across NSW by bringing patient information together into one safe, secure, connected system.

If you want your work to have real impact at scale, this is your opportunity to help shape the future of healthcare in NSW.

Responsibilities

• Lead and support the design, configuration, testing and implementation of digital health solutions across patient administration functions.
• Translate complex PAS workflows and technical concepts into clear, actionable advice for administrative, clinical and non-technical stakeholders.
• Facilitate stakeholder engagement across design governance forums, working groups and project teams.
• Define current and future state workflows, business requirements and system configurations, maintaining high-quality documentation.
• Support testing, issue investigation and resolution, contributing to continuous improvement and product backlog management.

Qualifications

• Tertiary qualifications in Health Information Management, health administration, digital health, information management or a related discipline, and/or equivalent extensive demonstrated experience in patient administration or digital health.
• Significant experience working with Patient Administration Systems, electronic medical records or enterprise digital health platforms in a public healthcare environment.
• Strong subject matter expertise in one or more patient administration domains, including registration, scheduling, admissions, referrals, waitlists, billing and revenue, health information management, patient identity or patient flow.
• Demonstrated ability to work with operational, technical and program stakeholders to define requirements, resolve issues and support system implementation.
• Experience supporting system testing, defect management, workflow design, documentation, readiness or implementation activities.
• Strong analytical, communication and stakeholder engagement skills, with the ability to translate operational requirements into clear digital health outcomes.

Personal attributes

You will succeed in this role if you:

• Thrive in dynamic environments where priorities can shift quickly.
• Can balance strategic thinking and hands-on delivery.
• Enjoy working collaboratively to achieve ambitious goals.
• Feel comfortable working in a lean team environment where flexibility and versatility are key.

Benefits

At SDPR, our benefits are designed to provide you with the flexibility, growth and support when you need it. We provide:

• Allocation day off per month in addition to annual leave.
• Salary packaging to maximise your take-home pay.
• Career development and learning opportunities to help you grow.
• Wellbeing initiatives like Fitness Passport to support your physical and mental health.

Additional information

• This role may require evening, night, weekend and/or shift work, in accordance with operational needs and Award provisions.
• This recruitment may be used to establish a Talent Pool for similar roles (ongoing or temporary) that may arise over the next 18 months.
• To be eligible for this role you must have current Australian work rights.
• Successful candidates may be required to complete multiple virtual Epic training sessions and Epic orientation, all scheduled in U.S. time.
• For this role 'Exempt' refers to a fixed term contract of more than 13 weeks.
• If you currently reside outside NSW, please indicate whether you are willing to relocate if successful.

NSW Health acknowledges the people of the many traditional countries and language groups of New South Wales. It acknowledges the wisdom of Elders past and present, and pays respect to all Aboriginal communities of today.