Why this role stands out
This hybrid Front Desk Representative role at Optima Medical offers a fantastic opportunity to grow within a reputable healthcare organization focused on improving patient well-being. You'll thrive here if you have strong customer service skills and a detail-oriented approach, contributing to a positive patient experience and team environment. Apply today to join a mission-driven company dedicated to helping communities live better and longer!
Quick overview
Job description
About Optima Medical:
Optima Medical is an Arizona-based medical group consisting of 34 locations and 150+ medical providers, who care for more than 200,000 patients. Our mission is to improve the quality of life throughout Arizona and Nevada by helping communities “Live Better, Live Longer” through personalized healthcare, with a focus on preventing the nation’s top leading causes of death. We go beyond primary care with a full spectrum of services including cardiovascular health services, behavioral health, allergy testing and immunotherapy, in-house lab testing, imaging, chronic disease management and other specialty health services. We aspire to aid the growth of our company by welcoming the most qualified and deserving candidates aboard. Optima is currently seeking a Front Desk Representative to join our team!
Front Desk Receptionist Responsibilities:
- Verify insurance coverage
- Collect past due balances and copayments upon checking in
- Answer phones and relay messages
- Confirming patient appointments
- Schedule initial and follow up appointments
- Input/Update patient information, including insurance
Front Desk Receptionist Qualifications:
- 1yr Medical Front Office (Preferred)
- 1yr Customer services experience (Required)
- Experience with EMR
- Excellent written and verbal communication skills
- Detail oriented
- Positive attitude that welcomes teamwork
- Multitask efficiently
- Must have HS diploma or GED equivalent
Why join our team?
- Substantial growth opportunities
- Leadership and mentoring
- Resources to further career
- Fun work environment (lunches, events, holiday parties)
- Benefits (medical/vision/dental/401k/paid holidays)
- Supportive and positive work environment
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