Master Program Manager (Web Portfolio)

We are seeking an experienced Master Program Manager to lead project management, reporting, and delivery oversight across a public-sector web team's portfolio. The portfolio includes a flagship enterprise website redesign, other concurrent agency web initiatives, and AI-powered search integration.

The web team manages a portfolio of concurrent initiatives spanning more than 100 agency websites. The largest is the flagship website redesign, which comprises multiple sub-projects including design implementation, content migration, agency-wide launch, and integration of AI-powered search. The Program Manager will bring structure, visibility, and accountability across this full portfolio, ensure each sub-project has a defined scope and milestone plan, and give leadership a clear, current picture of status across all active work.

Key Responsibilities

•    Establish and maintain a portfolio-wide tracking system (RAID log, milestone schedules, dashboard) covering all active web team projects.

•    Run a recurring status reporting cadence to leadership across the full portfolio.

•    Partner with subject matter experts to define project requirements and scope, including for initiatives that may require external vendor support.

•    Advise on vendor/contractor scoping and deliverables, drawing on familiarity with SOW structure and government IT procurement norms.

•    Track risks, issues, dependencies, and action items across projects, escalating to leadership as needed.

•    Report on project status, milestones, and delivery readiness across the portfolio, with the flagship website relaunch as the top priority.

Minimum Qualifications

•    Demonstrated ability to translate technical and business requirements into actionable project scope, working directly with subject matter experts.

•    Experience supporting or informing scope of work development for external vendor contracts (SOWs, deliverables, acceptance criteria).

•    Experience managing a multi-project portfolio simultaneously, including establishing PM tooling, reporting cadence, and prioritization across competing initiatives.

•    Bachelor's degree in IT or a related field, or equivalent experience.

•    11+ years of program/project management experience, including large-scale website or CMS transition and migration projects.

•    Experience managing multi-stakeholder government or enterprise projects.

•    Working knowledge of Drupal CMS and website content migration practices.

•    Strong communication, organizational, and stakeholder management skills.

Preferred Qualifications

•    PMP certification.

•    Familiarity with AI/ML project delivery timelines and dependencies, given active AI integration work within the portfolio.

•    Prior experience supporting state/local government or comparable public-sector clients.

Skills Matrix

Interview format: video and in-person. Candidates must be able to work onsite in Washington, DC.