IT Graduate position

Responsibilities:
• To provide a single point of contact for Customers (Internal users) by receiving and manning of calls, first-line Customer liaison
• To facilitate the restoration of normal operational service with minimal business impact on the Customer within agreed service levels and business priorities
• Provide Server Patching and backup
• To provide first Level (phone) and second level onsite support; troubleshooting and resolution for standard and non-standard PC, hardware, software, printers and network/server
• Process and technical Training will be provided
• Required language(s): English,
Requirements:
• Candidate must possess at least a Diploma/ITE in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• Preferably Junior Executives specializing in Technical (IT) Service Desk and Onsite Desktop Support or equivalent. Fresh diploma holders are welcome to apply.