Quick overview
Job description
Location:Remote
Interview Type: ***Webcam Interview Only *** Very long term project; initial PO for 1 year, expect to go for 4+ years ***Remote***
Job Description:
Key Responsibilities
- Provide application support and build for Epic Clinical Documentation, including nursing, therapies (PT/OT/SLP/Rehab), behavioral health, and long-term care workflows.
- Collaborate with clinical end users to gather requirements, document workflows, and implement changes.
- Perform system testing, validation, and end-user support during Epic build, upgrades, and go-live.
- Assist with Epic training creation for clinical documentation users.
- Troubleshoot issues reported through ServiceNow and provide timely resolutions or escalate appropriately.
- Support regulatory and compliance requirements for documentation standards (CMS, Joint Commission, State policies).
- Work closely with other Epic module teams (Orders, HIM, Identity, etc.) to ensure workflow integration.
Skills/Requirements
- Epic Clin Doc certification Required 7 Years
- Epic implementation or operations support experience Required 7 Years
- Strong understanding of clinical documentation practices in healthcare settings Required 7 Years
- Ability to analyze workflow needs and translate them into Epic configuration. Required 7 Years
- Epic Behavioral Health (BH) and/or Long-Term Care (LTC) certification strongly preferred. Highly desired 3 Years
- Previous experience as an Epic Clinical Documentation Analyst or Builder in a healthcare environment. Required 7 Years
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