SAP FI Production Support Consultant

We are looking for SAP FI Production Support Consultant for our client in Toronto, ON

Job Title: SAP FI Production Support Consultant

Job Location: Toronto, ON

Job Type: Contract

Job Overview:

Requirement/Must Have:

• 5+ years of hands-on SAP FI production support experience with strong expertise in Accounts Payable, General Ledger, Fixed Assets, Procure-to-Pay, Banking, and Financial Reporting processes.
• Strong troubleshooting and incident management skills with the ability to investigate and resolve production issues, posting errors, batch job failures, interface issues, and month-end close problems.
• Expertise in financial reconciliations, transaction analysis, and root cause analysis to identify discrepancies, determine issue sources, and implement permanent solutions.
• Experience supporting Finance integrations and interfaces including Concur, Coupa, EDI, middleware platforms, file transfers, IDocs, and external financial applications.
• Strong knowledge of Finance and Accounting processes including financial controls, period-end close activities, payment processing, asset accounting, and reporting requirements.
• Ability to monitor and support batch processing environments including job scheduling, job dependency analysis, file transfer management, and coordination with infrastructure and mainframe teams.
• Excellent analytical and stakeholder management skills with the ability to collaborate effectively with Finance business users, technical teams, vendors, and cross-functional support groups.
• Experience working in complex enterprise support environments with exposure to ITIL-based Incident, Problem, Change Management processes, and a strong focus on operational stability, service excellence, and business continuity.

Responsibilities:

• Provide L2/L3 production support for SAP FI processes and Finance applications.
• Investigate and resolve job failures, interface issues, batch processing errors, and month-end close issues.
• Support and troubleshoot processes across Accounts Payable, General Ledger, Fixed Assets, Procure-to-Pay processes, third-party integrations, Banking, and Financial Reporting.
• Perform root cause analysis and drive permanent resolution for recurring issues.
• Analyze financial and transactional data to identify discrepancies and processing failures.
• Perform reconciliations between SAP and external systems.
• Support and troubleshoot Finance integrations involving SAP middleware, file transfers, and external applications.
• Collaborate with business teams, technical teams, and vendors to resolve production issues.
• Monitor critical financial batch jobs and ensure timely issue resolution.

Nice to Have:

• SAP FI Certification.
• Experience in Banking, Financial Services, or other large enterprise environments.
• Knowledge of SAP integration technologies, IDocs, interfaces, and middleware platforms.
• Familiarity with ITIL-based support models.