Quick Overview
Job Description
Optimum, a leading telecommunications provider, is seeking a Field Sales Representative to drive residential and small business growth for internet, TV, mobile, and voice services. In this role, you will prospect in assigned territories, conduct door-to-door outreach, qualify customer needs, and present tailored Optimum solutions, highlighting fiber speeds, bundled savings, and service reliability. You will manage a sales pipeline, meet or exceed monthly quotas, complete accurate order entry, and ensure smooth installations. Success requires strong communication, self-motivation, territory planning, and a customer-first approach aligned with Optimum's community-focused culture.
Responsibilities
- Prospect residential and small business customers within assigned field territory
- Conduct door-to-door and in-person outreach to generate new sales opportunities
- Assess customer connectivity needs and recommend appropriate Optimum products and bundles
- Present and explain pricing, promotions, and contract terms clearly and accurately
- Achieve or exceed monthly and quarterly sales quotas and performance targets
- Manage and update a sales pipeline, leads, and activities in CRM or tracking tools
- Process new service orders accurately to ensure timely installation and activation
- Collaborate with local teams to resolve customer issues and support smooth installations
- Maintain up-to-date knowledge of Optimum services, competitors, and market trends
- Represent Optimum professionally in local communities and at events to build brand awareness
Required Skills
- Field sales
- Territory management
- Prospecting and lead generation
- Door-to-door sales
- Customer needs analysis
- Sales presentation
- Negotiation and closing
- CRM or sales tracking tools
- Time management
- Product knowledge - telecom/Internet
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