Senior Forward Deployed Engineer

About the Role

Join a team delivering voice AI solutions for enterprise customers. You will work closely with customer teams to turn requirements into production-ready systems and share insights that help improve the platform.

What You'll Do

• Lead customer projects from prototyping through production, clearly communicating progress, risks, and blockers.

• Build and integrate voice AI solutions, using effective LLM prompting techniques.

• Develop full-stack integrations with enterprise tools such as CRMs, ERPs, and scheduling systems.

• Partner with sales and customer teams to gather requirements, create demos, and present system designs.

• Turn repeatable implementation patterns into reusable tools and platform components.

• Share customer feedback and practical recommendations with product and go-to-market teams.

What We're Looking For

• At least 5 years of experience in customer-facing technical roles, such as forward deployed engineering, solutions engineering, technical product management, or founding a company.

• Experience at venture-backed startups or a strong record of growth in a larger technology organization.

• Production software engineering experience and a solid understanding of distributed systems.

• Hands-on experience with React, Node.js, JavaScript, Python, and AWS.

• Experience delivering complex projects and collaborating effectively with customers and cross-functional teams.

• Strong communication, ownership, and comfort proposing improvements in a fast-paced environment.

• Voice AI experience or senior-level engineering experience is valued.

• A degree in computer science, computer engineering, electrical engineering, or comparable technical experience.

Compensation & Benefits

Base salary: $215,000 to $290,000 annually. Visa sponsorship is available.

Location

On-site in Redwood City, California.