IT Helpdesk Technologist

Arthur Lawrence is looking for a IT Helpdesk Technologist one of our clients in Dallas, TX. Please find the job description below and send us your updated resume if interested:

Must-Have Skills:

• 2-3 years of experience providing IT desktop support, including troubleshooting Windows-based systems, POS devices, and basic networking issues.
• Experience using ticketing systems, meeting SLA requirements, and supporting LAN/WAN environments.
• Strong customer service, written and verbal communication skills, with fluency in Spanish.

Nice to Have Skills:

• Experience supporting POS systems such as Radiant, VeriFone, Fiscal, Passport, or similar platforms.
• Previous experience supporting retail or convenience store (c-store) environments.

About Us:

Arthur Lawrence is a management and technology consulting firm providing enterprise-wide business transformation and business applications implementation services to Fortune 100 and Big 4 organizations. Our in-depth technical knowledge and broad experience in working with world-class companies enable organizations to leverage our capabilities in developing winning strategies and cost-effective solutions.

We are a UN Women Empowerment Principal Signatory and are certified by National Minority Supplier Development Council.

Recent Associations & Acknowledgments:

• Been recognized as a 2023 TOP WORKPLACE by the Houston Chronicle
• IAOP Award; Ranked in the top 100 internationally
• Ranked among the Inc 5000 twice - as one of the FASTEST GROWING COMPANIES OF AMERICA
• Member of HMSDC, NMSDC and NY&NJMSDC

Our Seven Pillars:

We rely on the seven core values that we believe enable us to deliver quality for our consultants and clients: Education, Integrity, Value Creation, Collaboration, Best Client, Best People, and Stewardship. Through strict adherence to these core values, we have achieved success beyond all documented forecasts and anticipation.