IT Customer Relationship Manager (In Person Interview & Need Local Candidates from Virginia)

Important: Candidate must be able to attend In Person interview in Richmond Virginia.

Job Role: IT Customer Relationship Manager
Location: Richmond, Virginia (Hybrid, Need Local Only)
Interview Mode: Both Web Cam and In Person Interview
Contract

Our client is seeking an experienced IT Customer Relationship Manager to build strong business partnerships, coordinate IT service delivery, manage escalations, and align technology initiatives with business objectives.

Required Qualifications
Business Relationship Management Professional (BRMP®) certification Desired
Experience working in Information Technology (including knowledge of SDLC, Agile Methodology, Technology Procurements)
Strong communication skills in writing, speaking and presenting with leadership of all levels.
Ability to listen, build rapport, and develop credibility as a strategic partner. Be able to shift opinions using influence over positional power.
Skilled at conflict negotiation and resolution; Experience dealing with difficult customers/being comfortable in uncomfortable situations.
Ability to share-ownership and drive results as a team. Ability to focus on purpose, value, and results, rather than solutions.
Ability to connect strategy to execution; Strategic thinker.
Experience in Product Line planning, development and management.