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Business Analyst

Scigon SolutionsDublin, OH🇺🇸United States

Quick overview

SeniorityMid Senior
Work modeHybrid
LocationDublin, OH, United States
ConfluenceRequirements GatheringWaterfallJiraAgileProject ManagementData Analysis

Job description

Business Analyst

Role Overview
We are seeking a Business Analyst to bridge business needs with technical solutions for our pointofsale (POS) software. This hybrid role involves analyzing POS operations, gathering and documenting requirements, optimizing system functionality, and ensuring seamless integration between business processes and technical implementations

Key Responsibilities

  • POS System Analysis & Optimization
    • Evaluate current POS workflows, identify inefficiencies, and recommend process improvements
    • Analyze POS data (sales, inventory, transactions) to support business decisions
  • Requirements Gathering & Documentation
    • Collaborate with stakeholders to elicit business needs and translate them into detailed functional and nonfunctional requirements
    • Maintain requirement documents, process maps, and technical specifications.
  • Technical Solution Design & Integration
    • Work with developers, IT teams, and product managers to design and implement POS features and integrations
    • Ensure compatibility with existing systems, APIs, and data flows.
  • Testing, Troubleshooting & Support
    • Conduct system testing, debug issues, and resolve technical problems to ensure POS reliability
    • Provide user training and support for POS system adoption.
  • Project & Change Management
    • Assist in project planning, scheduling, budgeting, and risk management for POS upgrades or new feature rollouts
    • Manage scope changes and communicate updates to stakeholders.

Required Skills & Qualifications

  • Strong understanding of POS systems and retail/hospitality operations
  • Proficiency in requirements gathering, process modeling, and technical documentation
  • Experience with system integration, APIs, databases, and data analysis tools (e.g., SQL, Power BI, Tableau)
  • Ability to translate business needs into technical specifications and vice versa
  • Excellent communication, collaboration, and problemsolving skills.
  • Familiarity with project management methodologies (Agile, Waterfall) and tools (Jira, Confluence, etc.).

Work Environment
This role is ideal for a candidate who can work crossfunctionally between business and technical teams, ensuring that POS software evolves to meet both operational and strategic business goals. The position requires a blend of analytical thinking, technical expertise, and userfocused problem solving

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