Quick overview
Job description
Job Description
Gather information from business teams to understand their daily tasks and reporting needs.
Help document business requirements and existing work processes.
Use basic SQL queries to review data and identify errors or mismatches.
Assist with comparing data between old and new systems during system upgrades or migrations.
Prepare simple reports, process documents, and user guides.
Support software testing by following test steps, recording issues, and checking fixes.
Track project tasks, meeting notes, and deadlines.
Help users resolve basic system and reporting issues.
Maintain project documents and update issue-tracking records.
Assist business users with testing new systems before they are launched.
Skills and Tools
Basic knowledge of Microsoft Excel, Word, and PowerPoint.
Basic SQL knowledge for reviewing and comparing data.
Good communication, organization, and problem-solving skills.
Ability to document requirements and follow established processes.
Familiarity with Jira, Microsoft Visio, SharePoint, or similar tools is a plus.
Basic understanding of software testing and system implementation.
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