Customer Service Advisor

Customer Service Advisor | Jarrow, Tyne and Wear, United Kingdom | Hybrid | £25,087.00 We're hiring for a leading telecommunications provider with a strong commitment to customer satisfaction and technological innovation. Join a dynamic team dedicated to delivering exceptional service and finding the best solutions for customers. The Role • Engage with customers over the phone to discuss their accounts and services. • Listen attentively to customer needs and concerns. • Work collaboratively with customers to achieve positive outcomes. • Navigate challenging situations with resilience and empathy. • Support customers with their home technology inquiries. What You'll Need • Life experience and strong interpersonal skills. • Resilience and the ability to handle challenging conversations. • Excellent listening and communication abilities. • A proactive approach to problem-solving. • Adaptability to learn new systems and processes. • A customer-centric mindset. What's On Offer • A competitive starting salary of £25,087.00, rising to £25,684.00 after 8 months, plus incentives and bonuses. • Significant discounts on mobile and broadband products. • Comprehensive support for career development and training. • Flexible working arrangements, including occasional home working and self-scheduled breaks. Apply via Haystack today!