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Customer Service Advisor

EEJarrow, Tyne and Wear🇬🇧United Kingdom

Why this role stands out

Leverage your life experience to excel in a flexible, hybrid Customer Service Advisor role at EE, where you'll receive competitive compensation and support for your personal commitments. This opportunity is perfect for individuals with strong interpersonal skills and a passion for finding the best solutions for customers, offering a rewarding career path within a reputable company. Apply today to join a supportive team and make a real impact!

Quick overview

Salary£13/hr
SeniorityMid Senior
Work modeHybrid
LocationJarrow, Tyne and Wear, United Kingdom

Job description

Customer Service Advisor | Jarrow, Tyne and Wear, United Kingdom | Hybrid | £25,087.00

We're hiring for a leading telecommunications provider with a strong commitment to customer satisfaction and technological innovation. Join a dynamic team dedicated to delivering exceptional service and finding the best solutions for customers.

The Role

  • Engage with customers over the phone to discuss their accounts and services.
  • Listen attentively to customer needs and concerns.
  • Work collaboratively with customers to achieve positive outcomes.
  • Navigate challenging situations with resilience and empathy.
  • Support customers with their home technology inquiries.

What You'll Need

  • Life experience and strong interpersonal skills.
  • Resilience and the ability to handle challenging conversations.
  • Excellent listening and communication abilities.
  • A proactive approach to problem-solving.
  • Adaptability to learn new systems and processes.
  • A customer-centric mindset.

What's On Offer

  • A competitive starting salary of £25,087.00, rising to £25,684.00 after 8 months, plus incentives and bonuses.
  • Significant discounts on mobile and broadband products.
  • Comprehensive support for career development and training.
  • Flexible working arrangements, including occasional home working and self-scheduled breaks.

Apply via Haystack today!

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