Quick Overview
Job Description
Do you enjoy making connections and helping businesses grow? Do you have a passion for seeing businesses succeed in the QC? The Quad Cities Chamber seeks a Manager, Membership Sales to build relationships with local businesses, creating an amazing first impression of our organization while selling Chamber memberships and services.
Title
Manager, Membership Sales
Membership & Events
Reports To:
Executive Director, Membership & Events
Salary:
Base plus commission with expected salary range of $60k - $75k.
Summary
The Manager, Membership Sales is responsible for contributing to the achievement of Chamber revenue goals by identifying, cultivating, and securing new Chamber members, and non-dues revenue and maintaining ongoing relationships with existing members that result in enhanced engagement and/or perceived value. The primary focus of the Manager, Membership Sales is to increase Chamber revenues through sales of new and renewed memberships and sponsorship opportunities.
The position entails a variety of duties pertaining to revenue growth through membership and sponsorship sales, investor relations, upgrades and partnerships with the Quad Cities Chamber. Takes Initiative, Passionately Pursues, Excellence, Complete Accountability, Seeks Continuous Improvement, Fosters a Sense of Belongingness, Customer Service Oriented, Regionally Minded
Makes initial contact with prospective businesses, schedules appointments, and personal visits, educates and informs as to the programs and benefits offered by the Chamber, ability to ask for and close the sale.
Builds and maintains strong relationships with new and existing members, provides resources, and delivers exceptional customer service to enhance member satisfaction and retention. Track sales metrics, prepare reports, and present regular updates to Executive Director, providing insights and recommendations for continuous improvement.
Works to become proficient with the member database and uses the database to record sales and retention activity
Actively supports and participates in Chamber events and programs
Experience in Sales, Advertising, Marketing, or Business
Must have a professional, service-oriented attitude
Experience in Microsoft Office is required (Word, Excel, Powerpoint)
Strong organization and planning skills
Dependable and flexible
Language Skills:
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to deal with problems involving a few concrete variables in standardized situations. Travel- Approximately less than 1/3 of on-the-job time
Ability to work occasional early mornings, evenings, weekends, and holidays
Environmental – There is little to no exposure to hazardous environmental conditions. Noise – Moderate (i.e. typical office noise – computers, printers, phones, fax machines, etc.)
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