Quick overview
SeniorityMid Senior
Work modeOn Site
LocationBury St Edmunds, Suffolk, United Kingdom
Root Cause Analysis
Job description
Description
You will be based at our Claret Head Office and be an integral part of our contract team responsible for Managing the end-to-end process for Civil activities, working with your team and closely working with the Operations Manager/Director to meet the needs of the client in the most cost-effective & safe manner.
You will provide operational leadership and technical expertise and work within a team to deliver a first-class service to our clients delivering the programme safely, within budget and on time.
You will be competent and have experience on working with large scale projects and able to engineer solutions on site and focus your teams on completing work right first time.
You will provide operational leadership – ensuring that the work is delivered safely, on time, within budget and to our client’s expectations. In addition to Health and Safety, customer service is critical to the client.
You will provide operational leadership and technical expertise and work within a team to deliver a first-class service to our clients delivering the programme safely, within budget and on time.
You will be competent and have experience on working with large scale projects and able to engineer solutions on site and focus your teams on completing work right first time.
You will provide operational leadership – ensuring that the work is delivered safely, on time, within budget and to our client’s expectations. In addition to Health and Safety, customer service is critical to the client.
Key Responsibilities
- Managing and motivating a team, delegating where appropriate, but leading by example, challenging poor behaviour and taking pride in hitting the delivery targets.
- Responsible for ensuring all work is completed right first time and to budget and is shut down accordingly.
- Working with the contract team to ensure work is completed as planned and responsible for keeping the operations manager up to date and informed on any delays or any work that is ahead of programme.
- Take ownership of our overall processes – think ahead, determine and implement efficient methods and safe systems of work.
- Completing Health & Safety incident and damage reports as required carrying out any investigations and disciplinaries in relation to any poor behaviours.
- Responsible for performance and driving continual improvements with the Operational teams, i.e. defect and root cause analysis.
- To ensure that all the client and operational requirements are met in a professional and efficient manner.
- To provide daily and weekly reports as required and to ensure that all service levels and KPI objectives are achieved.
- Recruitment of staff and suppliers.
- Ensuring that all Operatives have the correct training and competencies to work on the projects.
- To provide a positive and innovative input into the team, through provision of solutions to problems and embracing change.
- To ensure that safety issues are reported in line with Company procedures
- Coach and develop staff to reach their potential.
- Monitor staff performance to specification and working instructions.
- Ensure all Site Inspections are completed by your team as per the business programme requirement.
- Encourage and ensure we maintain Close Call reporting Targets.
- Liaising with and managing sub-contractors as required.
Experience and Qualifications
- SMSTS
- Knowledge of CDM and Temporary Works
- NVQ level 6 or other relevant qualification
- IOSH managing safely
- Financial and commercial accountability
- Excellent communication skills
- Full UK Driving Licence
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.
We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.
About Claret
With a client base including Anglian Water, @one Alliance, IWS Highways England, tRIIO and British Sugar, Claret Civil Engineering, a part of the Network Plus Group, is synonymous with the highest standards of Health and Safety, quality, service and flexibility, with an established track record for delivering our projects on program and within budget.
We specialise in utilities, water and waste water treatment, trenchless technology, complex infrastructure, building projects, pipelines, highways, sea & river defence. Working either directly for our clients or as a partner in supply chain driven project teams, we have an excellent track record in delivering Civil Engineering projects within numerous areas of construction.
Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.
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