Business Analyst – Integrated Eligibility System (IES)

Job Title: IT Business Analyst – Integrated Eligibility System (IES)

Location: Remote – EST Time Zone Only
Onsite Requirement: Once per month in Albany, NY
Duration: 12+ Months, Potential Extension
Employment Type: W2 Only – No C2C / 1099
Work Authorization: Open to All Work Statuses

Job Description:

We are seeking an experienced IT Business Analyst with a strong background in State Human Services and Child Support programs to support an Integrated Eligibility System (IES). The ideal candidate will have expertise in requirements gathering, business process analysis, stakeholder collaboration, and legacy system modernization.

Mandatory Skills:

• 4+ years of IT Business Analysis experience.

• State Human Services / Child Support domain experience.

• Minimum 2 years of experience working with an Integrated Eligibility System (IES) program.

• Strong requirements gathering, analysis, documentation, and validation skills.

• Experience with business rules, functional requirements, user stories, process flows, and specifications.

• Experience analyzing legacy systems and documenting existing business logic.

• Experience with As-Is / To-Be process mapping and business process optimization.

• Experience collaborating with business stakeholders, subject matter experts, and technical teams.

Preferred Skills:

• Experience supporting multi-agency system modernization initiatives.

• Familiarity with requirements management tools such as Blueprint.

• Experience with web-based, client-facing applications and continuous integration/deployment requirements.

Key Responsibilities:

• Conduct requirements-gathering sessions and stakeholder interviews.

• Analyze, document, and validate business and system requirements.

• Document legacy system logic, business rules, workflows, and functional specifications.

• Develop process flows, user stories, and As-Is / To-Be documentation.

• Identify opportunities to improve business processes and recommend suitable technology solutions.

• Collaborate with business and technical teams to ensure solutions align with program objectives.

Important Requirements:

• Candidates must reside in the Eastern Time Zone (EST).

• Must be available to attend monthly onsite meetings in Albany, NY, along with additional major milestone meetings as needed.

• Relevant State Human Services / Child Support domain experience is mandatory.

• W2 candidates only. No C2C or 1099.