Frontline IT Service Desk Analyst - Flexible Hours

John Holland Pty Ltd, a leader in infrastructure delivery, is seeking an IT Service Desk Analyst to join the Pyrmont office in Sydney. You'll be the first point of contact for IT enquiries from employees and contractors, handling Level 1 and some Level 2 tickets, performing password resets, basic troubleshooting, and managing the service catalogue.

You'll work in a Windows 11 environment with Autopilot and Intune, supporting end-user devices and applications, while upholding security policies