Head of Networks

• Own the strategy, architecture, service design and delivery quality of the MSP's networking practice across a multi-tenant client base
• Establish a standardised, secure and automatable networking fabric spanning campus, data centre, cloud and edge
• Set reference architectures and govern the vendor stack
• Mature network automation and observability
• Ensure the networking practice scales efficiently while maintaining predictable margins and measurable service outcomes
• Review the current MPLS platform, network architecture and risk register
• Design, architect and implement the next-generation network with major stakeholders
• Lead the network automation transformation to improve efficiency, client time to value and risk management
• Conduct capacity planning for organic and exceptional growth
• Participate in pre-sales and provide solutions for client opportunities
• Engage in opportunity and win strategies with business stakeholders
• Ensure proposed client solutions are feasible and aligned with core network platforms
• Participate in the Change Advisory Board and assess core network platform changes
• Maintain the core network risk register and ensure mitigation plans are actioned
• Develop network platform metrics and reports for executive, business and IT management
• Maintain knowledge of organisational technologies and architectures
• Develop and maintain current-state and planned-state architectural blueprints
• Assess enterprise architecture and infrastructure initiatives' impact on service-provider platforms
• Advise on technology vendor and solution decisions
• Develop total-cost-of-ownership models for business cases
• Respond to major incidents during and outside business hours as required
• Cultivate relationships with management across the business
• Provide technical mentoring and leadership to engineering staff

Requirements

• Substantial senior experience in enterprise or service-provider networking, ideally in an MSP or multi-tenant environment
• Demonstrable leadership or design-authority experience
• Deep, current expertise in SASE, SD-WAN, ZTNA, campus, data centre and cloud networking
• Proven experience designing and operating multi-tenant managed network services at scale
• Strong network automation and infrastructure-as-code experience, with a preference for standardisation
• Experience owning major-incident response and SLA-based service-quality outcomes
• Understanding of Essential Eight and ISO 27001 security and compliance frameworks
• Experience leading, mentoring and growing technical teams
• Excellent client-facing communication skills
• Required tertiary education such as an Advanced Diploma, Bachelor's or Master's degree in Information Technology, or equivalent industry experience
• CCIE certification or equivalent experience
• Hands-on knowledge of SASE/SSE, ZTNA, SD-WAN, secure web gateways and CASB integration
• Enterprise switching, Wi-Fi 6E/7, cloud-managed networking and AIOps-driven fabrics
• Data-centre L2/L3 fabrics, EVPN-VXLAN, overlay/underlay design, firewalling and load balancing
• Azure and AWS networking, hub-and-spoke and virtual WAN topologies, cloud-native connectivity and hybrid interconnect
• BGP, OSPF, VLANs/VRFs, QoS and multicast fundamentals
• Infrastructure-as-code, configuration management, network telemetry, flow analytics, AIOps and full-stack correlation
• Ubuntu Server, Docker containers, NMS infrastructure, TACACS, RADIUS, Syslog, Grafana and time-series databases
• Availability to respond to major incidents during and outside business hours as required
• Employment subject to National Police Checking Service

Core Competencies

Demonstrates extensive expertise in enterprise networking, including SASE, SD-WAN, and ZTNA, while leading network automation initiatives and ensuring service quality in a multi-tenant environment. Proven ability to design and implement scalable network architectures and mentor technical teams effectively.

Highest-signal resume keywords

• SASE Expertise
• SD-WAN Implementation
• Network Automation
• CCIE Certification
• Multi-Tenant Networking

ATS Optimization Keywords Hard Skills

• Network Architecture Design
• Infrastructure-as-Code
• MPLS Platform Review
• Capacity Planning
• Data-Centre L2/L3 Fabrics
• BGP Fundamentals
• Firewalling
• Load Balancing
• Cloud-Native Connectivity
• Network Telemetry

Soft Skills

• Client-Facing Communication
• Leadership
• Mentoring
• Relationship Building
• Incident Response

Certifications & Qualifications

• CCIE Certification
• Advanced Diploma
• Bachelor's Degree
• Master's Degree

Industry Keywords

• Managed Network Services
• Essential Eight
• ISO 27001
• Service-Provider Networking
• Multi-Tenant Environment

Tools & Technologies

• Ubuntu Server
• Docker Containers
• Grafana
• TACACS
• RADIUS
• Syslog
• Time-Series Databases
• AIOps
• NMS Infrastructure
• Cloud-Managed Networking