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IVR Tester

TechSpace Solutions Inc.Charlotte, NC🇺🇸United StatesPosted Oct 16, 2026

Why This Role Stands Out

Elevate your career with TechSpace Solutions Inc. by leveraging your expertise in IVR testing and automation with Cyara, contributing to cutting-edge voice interaction systems in a hybrid environment. You'll thrive if you're a mid-senior professional passionate about ensuring seamless customer experiences and eager to develop advanced testing strategies. Don't miss this opportunity to grow your skills and make a significant impact.

Quick Overview

Seniority

Mid Senior

Work mode

Hybrid

Location

Charlotte, NC, United States

Posted

4 days ago

Job Description

Must Have Skills

Strong experience in IVR (Interactive Voice Response) Testing.
Handson experience with Cyara for IVR test automation and monitoring.
Experience in Automation Testing and test framework development.

Nice to have skills

IVR testing
Automation testing, Cyara

Detailed Job Description

Validate endtoend IVR and contact center call flows.Design, develop, and execute automated test scripts using Cyara.Perform functional, regression, integration, and user acceptance testing.Analyze test results and identify defects in IVR applications.Collaborate with developers, business analysts, and stakeholders to resolve issues.Ensure quality and performance of voice and customer interaction systems.Generate test reports and provide status updates to project teams.

Top 3 responsibilities you would expect the Subcon to shoulder and execute Validate endtoend IVR and contact center call flows.

Design, develop, and execute automated test scripts using Cyara.

Perform functional, regression, integration, and user acceptance testing