ServiceNow Business Analyst

Our client I s looking for a ServiceNow Business Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams.

Tasks:

·        Data analysis, design solutions and writing up technical requirements

·        Testing and implementing technology solutions

·        Conducting research

·        Creating procedures to improve the existing systems

·        Provide training and support to users

·        Wrote request for Proposals and Contract Scope of Deliverables.

Knowledge, Skills and Abilities Required:

·        Must be a self-starter who takes ownership and responsibility of project assignments.

·        Proven communication, analytical

·        Problem-solving skills to help support the project

·        Ensure that deliverables are met according to specifications.

NOTE:  Local candidates only. Relocation not allowed. Position is Hybrid, minimum 2 days a week onsite. Remote days are expected to be in an adequate home office, following standard County work hours

Location: Pontiac, MI  

Contract: 1 year

Skills Required:

5+ years of experience in the following:

·        Experience with ServiceNow integrations (Asset Management, Inventory Management, CMDB discovery, Webex)

·        Experience with Data analytics

·        Experience testing and implementing technology solutions

Skills Desired – A plus to have:

·        Telecommunications Expense Management

·        Strong experience using M365 Productivity Suite

·        Experience with Contracts and Request for Proposals

*** Rate depends on experience

*** Candidates authorized to work in the US are encouraged to apply. We can accept H1b, , TN, and other valid work visas for IT. However, we cannot accept OPT or CPT visas at this time.

*** Companies submitting candidates should only submit direct W2 employees for this position.

Please submit your resume by using the "URL" below