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Senior L3 IT Support Engineer – AI, 365 & Cybersecurity

AGSlondon, england🇬🇧United Kingdom

Quick overview

SeniorityMid Senior
Work modeHybrid
Locationlondon, england, United Kingdom
Microsoft Office

Job description

AGS in London seeks a Level 3 IT Support Engineer to join our transatlantic service desk, owning complex incidents and providing senior escalation cover across end-user computing, Microsoft 365, networking and cybersecurity tooling. You will implement and support enterprise AI tools, contribute to IT projects, and maintain knowledge base articles and user guidance.

Candidates should have 5+ years of enterprise IT support and strong M365 administration.

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