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Student Aide (Work Study) - Office of Student Financial Assistance

Harper CollegePalatine🇺🇸United States

Quick overview

SeniorityMid Senior
Employment typePart Time
Work modeHybrid
LocationPalatine, United States
Microsoft ExcelMicrosoft WordData EntrySalesforce

Job description

Duties of Position:
  • Answer student questions through email using our Salesforce system
  • Use a script to complete high volume calling campaigns
  • Analyze reports and data entry
  • Help staff campus events
  • Answer phone calls from students as needed
  • Assist OSFA staff with projects
  • General office duties include copying, filing, document intake and scanning
  • Other duties as assigned
Education Requirements:  In order to apply for this position, you must be a current Harper College student, enrolled in at least six credits per semester (three credits for Summer), and be in good academic standing. 
Experience Requirements:
  • Detail oriented and organized
  • Able to meet deadlines
  • Fast learner
  • Reliable
  • Strong communication and phone skills
  • Microsoft Word and Excel skills a plus
Schedule Information:
OSFA will work together with the student aide to determine a weekly schedule based on student's availability.  Students cannot work during scheduled class time. Flexible schedule but must have availability to work during our regular open hours of Monday-Friday 8am-4:30pm. Maximum of 20 hours per week.
Maximum hours per week: 20

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ApplyOr apply on Harper College's site