Human Resources

Senior People Operations Associate - Payroll & Compliance

Ocrolus Inc.Gurugram🇮🇳India

Quick overview

SeniorityMid Senior

Work modeHybrid

LocationGurugram, India

ComplianceEmployee EngagementEmployee RelationsOnboardingRisk Management

Job description

Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions.

Our AI workflow and analytics platform for lenders is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system.

Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business.

You'll own the full HR operations lifecycle, onboarding, compliance, conduct management, employee engagement, and employee transitions — and you'll do it in an AI-forward way. This is a highly operational role that plays a critical part in ensuring the organization scales in a structured, compliant, and people-centric manner. From onboarding and employee relations to compliance and operational excellence, you'll build and maintain the processes, standards, and employee experience that support a high-performing workplace — using AI and automation to make those processes faster, more accurate, and more scalable.

What you:

Compliance Oversight:

Stay updated on relevant employment laws, regulations, and industry standards.
Develop, implement, and monitor HR policies and procedures to ensure compliance.
Conduct regular audits to identify areas of non-compliance and implement corrective actions.

MIS Management:

Design, develop, and maintain HR MIS databases and systems.
Generate regular reports, dashboards, and analytics to track key HR metrics.
Ensure data accuracy, integrity, and security within the MIS.
Analyze trends and patterns in HR data to provide insights and recommendations.
Customize reports and data visualization as per management requirements.

Documentation and Recordkeeping:

Oversee the maintenance of employee records, including personnel files, contracts, and
compliance documentation.
Ensure timely and accurate filing of statutory reports and submissions.
Develop standardized templates and formats for documentation to streamline processes.
Facilitate record audits and ensure records are kept in accordance with legal requirements.

Qualifications and Skills:

Experience required between 3 to 5 years
Prior Experience in HR Operations
Good Communication Skills
Focus on excellence and being better than the day before
Very adaptable and intellectually curious
Timely delivery of tasks in an organized manner
Details oriented
Night shift

Work Location
Full-time, in-office role based out of our Gurgaon office. Candidates should be comfortable working in rotational shifts to support operational and compliance requirements across teams and time zones.

Life at Ocrolus

We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact.

Our culture is grounded in four core values:
Empathy – Understand and serve with compassion
Curiosity – Explore new ideas and question the status quo
Humility – Listen, be grounded, and remain open-minded
Ownership – Love what you do, work hard, and deliver excellence

We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic.

We look forward to building the future of lending together.