Business Relationship Manager

• 3 or more years of experience in business relationship management or technical project coordination.
• Proficiency in requirements gathering and high-level business process documentation.
• Experience with Azure DevOps or similar software work management tools.
• Experience in supporting Agile teams, sprint coordination, and SDLC processes.
• Experience with backlog refinement, user story development, and requirements traceability.
• Experience in coordinating User Acceptance Testing (UAT) and project risk or issue tracking.
• Excellent verbal and written communication skills.

• Serve as a primary relationship liaison to align strategic business priorities with IT delivery objectives.
• Lead project coordination efforts to track milestones, manage operational risks, and resolve issues.
• Translate functional stakeholder needs into actionable technical requirements and user stories.
• Manage and refine the product backlog inside Azure DevOps in collaboration with development teams.
• Facilitate Agile sprint coordination activities and routine program governance reviews.
• Document as-is and to-be business process workflows to support organizational decision-making.
• Coordinate validation testing and UAT sessions to confirm that final system deliverables satisfy requirements.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.