Operations Administrator

Job Summary

The Operations Administrator plays a critical role in keeping day-to-day operations running smoothly. This position ensures tickets, group emails, operational requests, and cross-department tasks are actively managed, completed, and properly documented.

Key Responsibilities

• Monitor and manage operational inboxes and tickets
• Ensure operational requests and emails are being actively worked and completed
• Audit onboarding and offboarding tickets for task completion
• Coordinate with Warehouse and Project teams on material movement
• Track incoming packages, deliveries, and equipment returns
• Arrange pickups, returns, and material staging with Warehouse team
• Audit invoices for receipt and accuracy
• Track department/vendor training assignments and on time completion
• Serve as main point of contact and liaison between Service, Operations, and Warehouse teams
• Support the Operations Manager with administrative tasks
• Collect and organize receipts, attendee lists, and event materials from department leads for submission to vendors for funding reimbursements.

Qualifications

• Bachelor's degree in supply chain, business administration, operations management, or a related field is preferred.
• 5+ years of experience in operations, logistics, or purchasing
• Strong attention to detail, organizational, follow-up, and communication skills
• Experience working with a CRM and ticketing system
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Proactive approach to identifying and resolving issues related to operational tasks.
• Ability to lift up to 50 lbs as needed