UKG / WFM Consultant

Role: UKG / WFM Consultant

Location: Alpharetta, GA (Hybrid – 2–3 days onsite per week)
Employment Type: Contract
Job Overview:
We are looking for an experienced UKG / Workforce Management (WFM) Consultant to support application management, configuration, and ongoing production support.
Required Skills:
Hands-on UKG WFM experience.
Time & Attendance Management.
Timesheet Management and Timekeeping.
Application Management and Production Support.
Workforce Scheduling and Shift Management.
HR and Payroll process knowledge.

Key Responsibilities

• Configure, support, and maintain UKG Workforce Management (WFM) applications.
• Manage employee attendance, timekeeping, and timesheet management processes.
• Support time and attendance tracking, including employee clock-in/clock-out activities.
• Handle timesheet validation, corrections, approvals, and exception management.
• Manage employee work schedules, shift assignments, and workforce scheduling.
• Provide application management and production support for UKG WFM.
• Troubleshoot application issues, investigate system errors, and resolve functional problems.
• Support UKG configuration changes, enhancements, and system upgrades.
• Monitor application performance and ensure smooth day-to-day operations.
• Work closely with HR, Payroll, and IT teams to resolve workforce management issues.
• Support integrations between UKG and other enterprise systems, including HR and payroll platforms.
• Prepare functional documentation, support tickets, and issue-resolution reports.
• Participate in testing, UAT, deployment, and post-production support.