QA DC Lead, Lenoir NC

Step into a hands-on data center role where you'll keep shift work organized and infrastructure installations on track. As a Data Center Technician II - Shift Lead, you'll assign and sequence technician work, oversee rack-and-stack activities, and troubleshoot fiber issues while maintaining quality and productivity standards. This role is a good fit for an experienced technician who's ready to guide others without stepping away from the technical work.

You'll coach teammates during live execution, help ensure smooth handoffs between shifts, and bring a calm, practical approach to solving problems as they arise. Previous experience leading a data center shift is a plus.

What You Will Be Doing
Assign and sequence technician work based on shift priorities
Maintain productivity, installation quality, and work standards
Lead rack builds, equipment installation, and rack-and-stack activities
Troubleshoot and test data center fiber and structured cabling
Coordinate shift handoffs and ensure work-package continuity
Coach technicians during execution and help resolve installation issues

Required Skills & Experience
Experience in data center installations or a similar hands-on technical role
Strong experience with rack-and-stack and server, storage, and network hardware
Proficiency in fiber and copper cabling, cable management, and fiber troubleshooting or testing
Ability to guide technicians, communicate clearly, and maintain shift priorities
Ability to read technical drawings, schematics, and methods of procedure
Strong troubleshooting skills and ability to work independently in a data center environment

Desired Skills & Experience
Previous experience running or coordinating a data center shift
Experience with rack power distribution, PDUs, dual feeds, and redundancy
Familiarity with DX airflow management or direct-to-chip liquid cooling
Experience with OS installation, imaging, BIOS or firmware configuration, and hardware validation
Knowledge of post-installation quality checks and data center safety practices