Melbourne Tech Support Pro - Advanced Software Helpdesk

Solera is seeking a Technical Support Representative in Melbourne, Australia, to provide advanced technical support and customer service for Solera software products across multiple channels. You will diagnose complex issues, work with Product Development and IT teams, and uphold high service standards.

Candidates should have 3-4 years in customer service, IT qualifications, and experience in software support, with Salesforce Service Cloud and Genesys familiarity. Fluent English is required.