IT Systems Support Specialist

IT Systems Support Specialist

Location: Sacramento, CA  95814

In-person interview only

Locals required

Required Skills:

• Knowledge of Active Directory or other identity management system Attention to detail
• Experience with troubleshooting Windows systems
• Second-level Service Desk support tickets, resolve hardware and software issues and assist customers remotely with DUO, NetMotion, and network resource connectivity.
• Deployment of MECM GUI and Headless images, and software deployments both manual and as MECM task sequence software packages.
• Update both hardware and software assignments in Manifest.
• Assist users in operating systems, application programs, utilities, and hardware operations.
• Image, install and move IT-related equipment.
• Experience with hardware peripherals such as label/receipt printers and barcode scanners