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Medical Office Associate I, Per Diem, Days, 9am-5pm, AMG Multispecialty,Cedar Knolls, NJ

Careers at Atlantic Health SystemMorristown🇺🇸United States

Quick overview

SeniorityMid Senior
Employment typePart Time
Work modeOn Site
LocationMorristown, United States
Microsoft ExcelComplianceData EntryNursingOffice ManagementSchedulingTriage

Job description

Medical Office Associate (Front Desk Receptionist)

Responsible for providing day-to-day support operations by performing administrative tasks and ensuring high-quality customer service to patients. Medical office associate manages both the front and back of the office, including billing support, scheduling, coding, patient communication, and filing

Principal Accountabilities:

  • Interviews patients for case histories prior to appointments.

  • Schedules and coordinates appointments.

  • Accurately updates and maintains patients' health records.

  • Verifies insurance coverage and assists the billing department with processing claims.

  • Communicates test results to patients when directed by physicians or nursing professionals.

  • Ensures contacting patients regarding appointments, answering billing questions.

  • Assists patients with re-scheduling appointments and other scheduling issues.

  • Performs other related duties as assigned.

  • Work with highest confidentially and abide HIPA compliance

Required:

  • High School Diploma or equivalent.

Preferred:

  • Associates degree in Medical Office Management, Business, or related field.

  • 3+ year of experience in a medical office environment or relevant area.

  • 2+ years' administrative experience

  • Must be available to work a minimum of 15 hours per week.
  • Must be available to work one day before and one day after both a winter and a summer holiday.
    • Winter holidays: Thanksgiving, Christmas, New Year’s o Summer holidays: Memorial Day, July 4th, Labor Day
  • Must be willing to travel to the location where coverage is most needed (advanced notice provided).
    • Possible locations: Clark, Cedar Knolls, Pompton Lakes, Rockaway, Sparta, Summit, Union, West Orange, Bridgewater
  • Monthly availability must be submitted via email by the 1st of the previous month.
  • Basic understanding of Excel (ie: data entry, color coding, spreadsheet navigation)
  • Ability to learn to triage and schedule patients based on predetermined workflows.
  • Strong communication skills and a patient-centered approach.
  • Ability to multitask in a fast-paced environment and adapt to changing priorities.