Head of Human Resources and Office Management

Job Description
Job Description
Description:
The Human Resources Manager position is a part time (20 hour/week) role. The HR Manager is a member of the Southwest Youth and Family Services Administrative Team and plays a key role in overall agency operations. The person in this role oversees human resources, provides a high level of administrative support to agency management and SWYFS sites, and works independently in attending to daily HR issues.

Essential Functions

Answer HR inquiries regarding personnel policies, benefits, and procedures. Assist in development and implementation of employee handbook, personnel policies, & procedures. Perform benefits administration to include change reporting, approving invoices for payment, and communicating benefit and relevant payroll deduction information to employees. Coordinate annual health benefits open enrollment and ACA filing. Design, implement, and support performance review processes alongside supervisors. Maintain agency organizational chart, employee directory, and HR database.

Complete new hire orientation & onboarding, including new hire reporting & background checks. Update job descriptions, post vacancies, & lead screening and interviewing applicants. Conduct and analyze exit interviews and employee engagement surveys and recommend changes to management. Assist in developing internal communications. Design, implement, and manage office policies and procedures and continually work to improve efficiency of admin functions. Manage and respond to employee feedback about workplace and policy improvements.

Keep abreast of State and Federal HR related regulations, e.g., FMLA, FLSA, ADA. Other responsibilities:
Participate in agency diversity, equity and inclusion work
Perform other duties as required or assigned by Supervisor which are reasonable within the scope of the duties required in this position
Cover breaks and absences of administrative assistant position
Requirements:

MINIMUM QUALIFICATIONS

Bachelor's degree required and SHRM-CP/SHRM-SCP certification strongly preferred
A minimum of 2 years' HR generalist experience
Bilingual English/Spanish preferred
Advanced MS Word, Excel, and familiarity with Paylocity or other HRIS systems
Experience working in a human services setting, social justice or community service required
Familiarity with Seattle area community resources
Experience working with a diverse staff and clientele and commitment to cultural competency
Strong ability to maintain confidentiality
Strong conflict resolution skills, high emotional intelligence, and coaching experience preferred
High attention to detail
Ability to work independently with excellent follow through skills and high level of accountability
Ability to communicate effectively and diplomatically
Excellent attendance and punctuality
WORKING CONDITIONS:
Physical and Cognitive Requirements:
This position is in person, and work is done primarily at the Delridge office building.

Physical Requirements - long periods of stationary work at a computer while standing, sitting, typing; communicating on the phone; operating office equipment; moving within the building. Cognitive Effort - requires attention to detail, communicating effectively with others in-person, through email, telephone and online meetings; using critical thinking and listening skills; drafting and finalizing documents, strategic planning skills; interacting effectively with people in a positive manner that creates confidence and trust.

Employees must be able to perform the Essential Functions of the position satisfactorily, with or without accommodation. If requested, reasonable accommodation will be made, absent undue hardship on the part of SWYFS, to enable a person with disability to perform the essential functions of their job.