Enterprise AI Program Manager

Job#: 3044112

Job Description:
Enterprise AI Program Manager

Location: Redwood City, California (Onsite)

Role Overview

This role involves driving programs from validated use cases through implementation. The position requires defining delivery plans, shaping MVPs, coordinating with internal teams, and ensuring solutions are successfully adopted and operated over time. This position combines program management, AI operations, and collaboration systems expertise. Success requires balancing strategic thinking with operational execution in a fast-moving environment.

Key Responsibilities

• Own execution of AI efficiency initiatives, validating use cases and building implementation plans from discovery through production rollout.
• Partner with business stakeholders to understand how AI is being used across workflows and identify opportunities for improvement.
• Take ownership of generative AI tooling requests end-to-end, evaluating business value, technical feasibility, risk, and implementation effort.
• Translate validated use cases into functional product requirements and MVP definitions for engineering teams.
• Bring technical judgment to platform evaluations across collaboration systems and frontier LLMs.
• Coordinate cross-functional execution across Engineering, Security, Legal, and other partner teams to drive initiatives through implementation.
• Support administration and operational ownership of collaboration and AI platforms, including tooling governance, license management, and usage tracking.
• Develop and maintain documentation, project plans, and process workflows to enable program scalability.
• Track adoption, utilization, and business outcomes for shipped initiatives, helping establish clear metrics and success criteria.
• Work with stakeholders across the organization to turn ambiguous ideas into defined projects with clear ownership and measurable outcomes.

Required Qualifications

• 5+ years of experience in Technical Program Management, IT Program Management, Digital Workplace, Collaboration Systems, or related disciplines.
• Direct experience implementing, scaling, or supporting enterprise generative AI tools beyond personal use.
• Strong understanding of frontier LLMs and enterprise AI platforms.
• Experience defining functional requirements, business processes, and MVP scope for engineering teams.
• Demonstrated success delivering cross-functional programs without formal authority over participating teams.
• Experience measuring program adoption, defining success metrics, and evaluating ROI for technology initiatives.
• Working knowledge of trust, security, risk, and governance considerations related to AI technologies.
• Experience with collaboration platforms such as Atlassian, Confluence, Slack, Google Workspace, or Microsoft 365.
• Familiarity with platform administration, configuration, licensing, or operational ownership of SaaS tools.
• Experience partnering with stakeholders across business and technical organizations to drive change management.
• Ability to operate independently in a fast-paced environment with minimal oversight.

Preferred Qualifications

• Experience supporting Digital Workplace, Collaboration Systems, Future of Work, Productivity, or AI Transformation initiatives.
• Familiarity with Salesforce, Workday, or other enterprise business systems.
• Experience building AI governance, enablement, or adoption programs at enterprise scale.
• Previous experience working closely with AI Engineering, Data, Security, or Enterprise Applications teams.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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