Patient Case Specialist, Full time - Days

Be a part of a world-class academic healthcare system, UChicago Medicine, as a Patient Case Specialist with our Patient Access Services Department. We are committed to a patient-centric, efficient health care delivery system that focuses on quality, safety, service, and operational excellence. This position is a 100% onsite opportunity. You will need to be based in the greater Chicagoland area.

The Patient Case Specialist will perform all pre-admission, admission, verification, pre-certification, financial, reception desk, expiration desk and ADT functions.

Essential Job Functions

• Performs a thorough analysis of patient's financial data
• Determines and meets requirements of third-party payors to secure reimbursement for inpatient services
• Documents all account activity to insure proper billing
• Captures complete and accurate patient demographic and insurance information for inpatient admissions
• Determines patient's liability; discuses liability with patient to secure payment
• Cross-trains to all Admission Services functions
• Performs other duties as requested by senior management

Required Qualifications

• A completed Bachelor’s degree and/or 3 or more years of relevant experience
• Good communication skills - verbal and written
• Candidate must be able to interact effectively with a variety of internal and external customers with tact, discretion, and courtesy
• Strong mathematical skills are required to calculate patient liability

Preferred Qualifications

• Experience working in a healthcare setting

Position Details:

• Job Type/FTE: Full-Time / 1.0 FTE
• Shift: Days
• Unit/Department: Patient Access Services
• Work Location: Onsite
• CBA Code: 743 Clerical