Project Coordinator

Responsible for facilitating and enforcing the Change Management process
(Change Requests) when the project deviates from the approved scope,
schedule, or budget. This includes ensuring all Change Requests have
appropriate approval before action is taken or information is updated.
 Responsible for creating project Corrective Action Plans (CAP) when necessary
for projects in yellow or red status.
 Responsible for understanding the project benefits and the impact of change
requests to the benefits business cases. Responsible for ensuring related project
artifacts are updated accordingly.

Prior experience with Call Center Technologies and Call Center Support is preferred.