Quick Overview
Job Description
Farfield is supporting a U.S. Government customer to provide support for onsite incident response to civilian Government agencies and critical asset owners who experience cyber-attacks, providing immediate investigation and resolution. Contract personnel perform investigations to characterize of the severity of breaches, develop mitigation plans, and assist with the restoration of services. Farfield is seeking a Lab Manager to support this critical customer mission.
Responsibilities
- Applying advanced analytical skills and technical resources at the tactical levels and implementing infrastructure solutions supporting command decision making and execution of mission requirements - Support the implementation of new technologies and equipment in the lab environment - Assesses network topology and device configurations identifying critical security concerns and providing security best practice recommendations - Advises and provides insight on development of lab standard operating procedures (SOPs) and policies - Provide support for Virtual Private Network (VPN) or Virtual Desktop Infrastructure (e.g., Citrix) to users - Provide support for MacOS and iOS to users - Provide troubleshooting and triaging assistance for basic to intermediate technical challenges and user issues - Monitor and respond to users on IT helpdesk channels and phone lines - Assist in the management of user accounts and resetting credentials - Performing implementation of granular access control, and monitor systems for acceptable performance and user accessibility, establish back-ups, and monitor systems security - Troubleshoot and resolve complex storage problems across the enterprise related to storage and replication strategies across local and wide area networks. Monitor channels for storage-related network and system issues and remediate them as they occur
Required Skills - U.S. Citizenship - Must have an active DoD Secret clearance, TS/SCI clearance is preferred - Must be able to obtain DHS Suitability - 5+ years of directly relevant experience in system administration - Experience with multiple operating systems, to include Linux/Unix & MacOS - Experience and knowledge of networking and network administration - Experience with Virtual Private Networks (VPN)
- Experience with virtual desktops (Citrix, VMWare)
- Must be able to work collaboratively across physical locations BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering or related degree; or HS Diploma and 7+ years lab management or systems administration experience.
Desired Skills - Experience working with SIEMs to include ELK and Splunk - Virtualization automation and optimization - Experience working with Jamf Pro, DEP, and Enterprise Connect implementation - Experience with writing technical procedures and standard operating procedures Desired Certifications:
- CEH - Sec+ - Network+ - CCNA
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