Haystack
← Back to Jobs
Remote
Technology
IS

Need - Zendesk Developer/ Consultant - Remote

iCUBE SolutionsUnited States🇺🇸United StatesPosted Sep 28, 2026

Quick Overview

Seniority
Mid Senior
Work mode
Remote
Location
United States
Posted
23 hours ago

Job Description

Job Title: Zendesk Developer/ Consultant Location: Remote (But need candidates in CA)
Duration: 6 months
Remote but need candidates in California

Position Summary

We are seeking an experienced Zendesk Consultant to lead customer service platform

implementations and optimization initiatives. The consultant will work directly with

customers to gather requirements, configure solutions, and drive adoption across support

organizations.

Key Responsibilities

  • Implement and optimize Zendesk solutions.
  • Configure workflows, automations, and reporting.
  • Gather and document business requirements.
  • Design customer support processes and workflows.
  • Support enterprise application integrations.
  • Provide platform administration and governance recommendations.
  • Serve as a trusted advisor to customer stakeholders.

Required Qualifications

  • Deep hands-on Zendesk implementation experience.
  • Strong understanding of customer support operations.
  • Experience with Zendesk configuration and administration.
  • Strong reporting and analytics expertise.
  • Experience integrating Zendesk with enterprise applications.
  • Excellent client-facing communication skills.
  • Ability to independently manage engagements.

Thanks
Abhi

Similar jobs