SAP Concur Travel & Expense Specialist

Job Title : SAP Concur Travel & Expense Specialist 

Location : Boston, MA

Concur Travel & expense Specialist
Must Have Technical/Functional Skills
Concur Travel and Expense experience in implementations, Integrations, manage configurations, workflows,
and user access, with oversight of Travel and PCARD programs.
Roles & Responsibilities
• Concur Implementation experience.
• Must have integrated SAP Concur with SAP ERP or SAP S/4HANA experience.
• Have experience in defining complex expense policies or audit rules.
• country-specific tax requirements in a global Concur rollouts experience.
• Liaison with other teams, Coordination with Offshore Teams for custom development.
• Process and review expense reports for accuracy, completeness, and policy compliance within defined SLA time
• Respond to employee inquiries related to expense submissions, reimbursements and system access.
• Coordinate with Finance, Accounting and IT Counterparts.
• Troubleshooting the production issues on Concur and providing timely resolution for issues faced by end users.
• Apply established travel and expense policies during expense review and approval workflows.
• Maintain accurate documentation to support internal controls, SOX compliance and audit readiness.
• Support corporate card program operations, including cardholder setup, transaction research
• and exception resolution.
• Serve as a day-to-day coordination point for T&E processing teams, providing guidance on
• queue prioritization and issue resolution.
• Participate in process improvement initiatives, including system enhancements, documentation updates,
• and workflow redesign efforts.
• Document recurring tasks and build a knowledge base of common issues and resolutions.