IT Technical Support

Job#: 3049644
Job Description:
IT Technical Support
Location: Tampa, FL (On-site)
Role Overview
We are seeking an IT Technical Support professional to provide on-site technical assistance across multiple campus locations. The successful candidate will be responsible for supporting network technology, addressing user issues, and ensuring the smooth operation of IT systems. This role requires excellent customer service skills and the ability to travel between different sites as needed.
Key Responsibilities

• Provide on-site IT support at various locations, including the MTP, Magnolia campus, and the new SPEROS site.
• Troubleshoot and resolve issues related to network technology, including LAN and Wi-Fi.
• Utilize IGel for thin client management.
• Manage user accounts and systems through Active Directory (AD) and SCCM.
• Deliver customer service to all end-users.
• Provide support for both PC and Apple/MAC environments.

Required Qualifications
Education: High School Diploma or GED.
Experience: A minimum of two years of overall experience in IT support.
Technical Skills: Experience with IGel, Active Directory (AD), and SCCM is required. Candidates must have experience supporting network technology, LAN, and Wi-Fi. Experience with Apple/MAC is needed for one of the positions.
Additional Requirements: A reliable form of transportation is necessary for travel between work sites.
Preferred Qualifications

• Experience within the healthcare industry.
• Demonstrated ability to work independently as a self-driven professional.

Work Environment
This position requires the candidate to be on-site five days a week, with responsibilities distributed across different locations in Tampa, Florida
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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