Quick overview
Job description
Department: Admissions
Location: Greenford (On-site)
Type of Contract: Permanent
Working Pattern: Full-Time, 40hrs per week
Salary Range: £28,000-£30,000pa
GBS is a higher education provider offering a range of sector-relevant courses across ten campuses in London, Birmingham, Leeds and Manchester. Working in partnership with several of the UK’s leading higher education providers, we deliver vocational, undergraduate and postgraduate programmes in finance, accounting, business, construction, tourism, healthcare – and more.
Our Vision: Changing lives through education.
What We Do: The Admissions Department supports the business by evaluating and enrolling qualified students. It manages processes applications, advising prospective students, and ensures that enrolment targets are met in line with company strategy.
The role: Looking for a role where your work genuinely matters? Join our admissions team and play a key role in shaping the student experience from the very first interaction. This is your opportunity to support aspiring students, uphold academic standards, and help turn ambition into achievement.
Reporting to the Admissions Manager, the Admissions Officer will facilitate the admissions assessment process while ensuring a connected and seamless approach to the service for applicants across the admissions service.
The Admissions Officer will be expected to contribute to the overall effective service delivery of providing information and support to ensure a high-quality admissions service is provided to applicants and other stakeholders.
What you’ll be doing:
- To support and co-operate with the wider admission team to ensure the provision of an effective and efficient admissions service for GBS.
- Support GBS in meeting its targets for recruitment across all programmes.
- Manage time effectively, prioritising work to meet demands and recruitment deadlines.
- To maintain accurate records in accordance with GBS requirements, ensuring compliance and maintenance of relevant systems.
- Ensure accurate input of applicant related data by the team and correction of applicant data to support statutory reporting requirements e.g. HESA Data Futures.
- Provide advice and guidance on course options to applicants and potential applicants verbally and in writing.
Desirable Skills and Experience:
- Degree, relevant professional qualification, or equivalent experience in relevant roles.
- Good understanding of the full student lifecycle from enquiry to enrolment and understanding of the importance of admissions processes in maintaining student records and contribution to overall student experience.
- Demonstrable experience of the workings of an Admissions or related team.
- Experience in a course advisory role.
- Experience with Zoho CRM system.
- Knowledge of two or more languages.
What We offer:
- Time off that fits your lifestyle - 33 days' annual leave (including bank holidays), 1-day extra day of leave per year of service (up to 5 days), and Buy/Sell additional holidays (up to 5 days)
- Opportunities for growth - Tuition reimbursement for career development courses, wide variety of training courses and support with FHEA application
- Pension Scheme and Flexible Benefits (via salary sacrifice) - Cycle to Work, Workplace Nursery, Tech, Health, Dental and Life Assurance schemes, Women's Health scheme (via Hertlity) and much more
- Discounts, Perks and Employee Assistance: Perks@Work discounts platform, Employee Assistance Programme (EAP), discounted gym membership, eyecare vouchers and much more
- Reward for your impact - annual salary increase reviews, annual discretionary bonus, £500 award employee referral scheme
One of my proudest achievements at GBS is being part of the Admissions department's growth and improvement. Over the past three years, I've seen the team expand from 30 to 90 employees. Being involved in shaping processes and ensuring admissions are robust and high-quality has been incredibly rewarding. It’s exciting to see how much we’ve accomplished as a team and how far we’ve come. — Barbara Vargas (Professional Services Employee)
GBS is committed to equality, diversity and inclusion and providing a workplace free from discrimination or harassment. We welcome applications from all backgrounds and communities. We take our core values seriously and work hard to create an environment where everyone feels welcomed.