Director, Marketing Operations/Project Management

Your Mission
We’re looking for a Marketing Operations Manager to be the primary RevOps partner to our Marketing team at Linnworks. This is a hands-on role for someone who understands how systems, data, process and automation come together to help Marketing generate demand, create pipeline and measure its impact on revenue. You’ll own the operational framework behind our marketing funnel — from campaign infrastructure and lead lifecycle management to scoring, routing, attribution, data quality and Marketing-to-Sales handoffs.

You’ll work closely with Marketing, Sales, Revenue Operations and our Salesforce team to build processes that are scalable, measurable and easy for teams to use. You’ll play an important role in identifying practical ways these tools can reduce manual work, improve data quality, and help us identify, engage, and convert prospects more effectively. This position is open to applicants who live in either the Eastern or Central US time zones. Applicants must be authorized to work in the United States without the need for employer-sponsored visa support, now or in the future.

Act as the primary Revenue Operations partner to Marketing, translating business priorities into scalable processes, systems, data and reporting solutions
Own and continuously improve our Marketing Operations framework across technology, automation, governance and measurement
Own Pardot / Salesforce Account Engagement from a Marketing Operations perspective and help ensure our wider MarTech stack is effectively integrated and governed
Manage and improve the lead lifecycle, including capture, scoring, routing, nurture, recycling, ownership and Marketing-to-Sales handoffs
Own campaign operations and standards, including campaign structure, taxonomy, UTMs, segmentation, automation and QA
Improve Marketing data quality through better enrichment, deduplication, field governance, consent management and database hygiene
Help us get more value from tools includ ing ZoomInfo, Clay, Qualified and Gong
Identify and implement practical AI and automation opportunities across Marketing and the wider GTM organization
Partner with our Salesforce and BI teams to improve funnel, attribution, campaign and pipeline reporting
Use performance data to identify conversion gaps, risks and opportunities across the funnel
Lead cross-functional Marketing Operations initiatives from requirements and implementation through documentation, training and adoption
You’ll bring 3+ years of experience in Marketing Operations, Revenue Operations, GTM Operations, Demand Operations or a similar role, ideally within a B2B SaaS or technology business.

Hands-on experience owning or administering a marketing automation platform, ideally Pardot / Salesforce Account Engagement
Experience working with Salesforce-connected marketing processes and CRM data
Strong understanding of the B2B lead-to-opportunity funnel and Marketing-to-Sales processes
Experience with lead lifecycle management, campaign operations, attribution and funnel reporting
Strong systems thinking and an understanding of how data, integrations, automation and reporting work together
Experience leading cross-functional projects and working with stakeholders across Marketing, Sales and Revenue Operations
Experience with enrichment tools, account-based marketing, intent data, AI-enabled workflows or emerging GTM technology would be a plus.

You’ll help us build a Marketing Operations function that scales: clearer lead management and handoffs, better data, stronger attribution and funnel visibility, less manual work, and a MarTech stack that genuinely supports the business. Most importantly, you’ll become a trusted operational partner to Marketing — helping the team execute more effectively and clearly demonstrate its contribution to pipeline and revenue. We embrace diversity and inclusion and encourage our amazing team members to bring their authentic, fun selves to work every day.

Our competitive, comprehensive benefits are designed to help you and your family members stay healthy.
● Generous medical, dental and vision plans
● Flexible spending, dependent care, and health savings accounts
● Short-Term and Long Term Disability
● Life Insurance and AD&D Insurance
● 10 Company Holidays
● As the global leader in the eCommerce automation sector, Linnworks has one mission: Giving our clients back their time to grow and lead their brands.

Companies wanting to sell their products via marketplaces like Amazon, eBay, Facebook, etc need a platform to automate and monitor retail, inventory and shipping processes and performance. We have teams across North America and Europe, and we are backed by Marlin Equity Partners, a leading growth equity firm headquartered out of California. Linnworks not only has the market-leading product for e-commerce automation but also attracts the best people in the industry. Highly skilled, passionate, and collaborative with a winning and customer-centric attitude - we pride ourselves on our people.

We believe that diversity of experience, perspectives, and background leads to a better environment for our employees and better service for our customers. We value the training and development of our employees deeply. We are committed to continuous investment in their personal growth, providing clear paths for career progression, and equipping them with the tools and training required to become experts in their profession.