Quick Overview
Job Description
Messagepoint Developer – Healthcare Payer
W2 CANDIDATES ONLY
Location: Remote
Job Type: Contract
Job Summary
We are seeking an experienced Messagepoint Developer with hands-on experience in the Messagepoint platform and healthcare payer communications. The ideal candidate will be responsible for designing, configuring, and maintaining personalized member communications across print and digital channels.
Key Responsibilities
Develop, configure, and maintain Messagepoint templates, reusable content, variations, and workflows.
Create and update member communications related to enrollment, benefits, claims, billing, coverage, and plan changes.
Implement business rules and personalization using member data.
Integrate Messagepoint with enterprise applications using REST APIs and available connectors.
Collaborate with business, operations, compliance, and technology teams to gather requirements.
Support delivery of letters, statements, emails, and other member communications.
Perform unit, integration, and regression testing and troubleshoot production issues.
Maintain technical documentation and follow healthcare privacy, security, and change-control standards.
Required Skills
Hands-on experience with the Messagepoint platform.
Experience with Customer Communications Management (CCM), document composition, or content management platforms.
Knowledge of templates, reusable content, personalization, business rules, and data-driven communications.
Experience with REST APIs, JSON, and XML.
Strong analytical, troubleshooting, and communication skills.
Experience working in Agile environments.
Preferred Qualifications
Healthcare payer or health insurance industry experience.
Knowledge of member enrollment, benefits, claims, Explanation of Benefits (EOB), and billing communications.
Understanding of HIPAA and healthcare privacy and regulatory requirements.
Experience with SQL, JavaScript, or scripting for integrations and data validation.
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