Enterprise Knowledge Management Technical Lead

Overview

DecisionPoint Corporation seeks a highly experienced Enterprise Knowledge Management Technical Lead to provide technical leadership for the implementation, integration, modernization, and continuous improvement of enterprise Knowledge Management (KM) capabilities supporting the United States Special Operations Command (USSOCOM).

The Enterprise Knowledge Management Technical Lead serves as the contractor's senior technical lead responsible for designing, implementing, integrating, and sustaining enterprise Knowledge Management capabilities across Headquarters USSOCOM, Components, Theater Special Operations Commands (TSOCs), and mission partners. This position leads the technical implementation of enterprise collaboration technologies, information architecture, taxonomy, metadata, workflow automation, and knowledge-sharing capabilities that improve operational synchronization, decision superiority, and organizational effectiveness.

Working closely with Government Knowledge Management Officers (KMOs), the Chief Data and Artificial Intelligence Office (CDAO), Special Operations Forces Acquisition, Technology, and Logistics (SOF AT&L), CIO/J6 organizations, cybersecurity personnel, records managers, and enterprise stakeholders, the Enterprise Knowledge Management Technical Lead ensures Knowledge Management capabilities integrate with existing enterprise services, governance frameworks, acquisition priorities, and approved collaboration environments while avoiding duplicate capabilities.

This role requires demonstrated experience implementing enterprise Knowledge Management solutions utilizing Microsoft 365, SharePoint Online, Microsoft Teams, Power Platform technologies, enterprise collaboration platforms, and modern information management practices supporting Combatant Command or Special Operations environments.

This position is located at MacDill Air Force Base, Tampa, Florida.

This position is contingent upon contract award.

Note: By applying to this position, you acknowledge and consent to having your resume included in an active competitive Government contract bid.

Duties & Responsibilities

• Lead the technical implementation, integration, and continuous improvement of enterprise Knowledge Management capabilities supporting USSOCOM.
• Design, configure, implement, and optimize enterprise Knowledge Management solutions utilizing Microsoft 365, SharePoint Online, Microsoft Teams, Power Platform, and approved enterprise collaboration technologies.
• Develop enterprise information architecture, metadata, taxonomy, content organization, and knowledge structures that improve information discoverability and operational effectiveness.
• Lead implementation of workflow automation, digital modernization, and business process improvement initiatives supporting enterprise Knowledge Management operations.
• Integrate Knowledge Management capabilities with existing enterprise collaboration platforms, records management systems, cybersecurity services, and other approved enterprise technologies.
• Collaborate with Government Knowledge Management Officers (KMOs), CDAO, CIO/J6 organizations, cybersecurity personnel, records managers, and enterprise stakeholders to ensure successful implementation of Knowledge Management capabilities.
• Develop and maintain technical standards, configuration documentation, governance artifacts, implementation guides, and standard operating procedures supporting enterprise collaboration technologies.
• Support phased deployment and enterprise rollout of Knowledge Management capabilities across Headquarters USSOCOM, Components, Theater Special Operations Commands (TSOCs), and mission partners while accommodating mission-specific operational requirements.
• Establish and enable Communities of Practice and enterprise collaboration capabilities that improve knowledge sharing, organizational learning, and operational synchronization.
• Provide technical leadership supporting enterprise adoption of collaboration technologies through demonstrations, technical guidance, user enablement, and implementation support.
• Assess existing Knowledge Management environments and recommend modernization, automation, and continuous improvement opportunities.
• Support Agile software delivery, DevSecOps initiatives, and continuous modernization efforts supporting enterprise Knowledge Management capabilities.
• Ensure compliance with cybersecurity requirements, records management policies, enterprise governance standards, and applicable Federal and DoD regulations.
• Support implementation of enterprise Knowledge Management capabilities across classified and unclassified operational environments.

Qualifications
Clearance Requirement

Candidate must possess an active Top Secret (TS) clearance with SCI eligibility based on a Single Scope Background Investigation (SSBI).

Education (Required)

Bachelor's degree in Information Systems, Knowledge Management, Information Technology, Computer Science, Business Administration, or a related field. Master's degree preferred.

Experience (Required)

• Minimum 10 years of experience supporting Department of Defense, Combatant Command, Joint, or Special Operations enterprise Knowledge Management, collaboration, or information management environments.
• Experience supporting a Combatant Command, Joint organization, or Special Operations organization.
• Experience serving as a Knowledge Management Lead, SharePoint Architect, Enterprise Collaboration Lead, or Microsoft 365 Technical Lead supporting mission-critical operations.
• Experience designing, implementing, configuring, and sustaining enterprise collaboration environments utilizing Microsoft SharePoint Online, SharePoint Server, Microsoft Teams, Microsoft 365, and Microsoft Power Platform technologies.
• Experience developing enterprise information architecture, taxonomy, metadata, knowledge organization, records integration, and content management capabilities.
• Experience implementing workflow automation, digital modernization, and business process improvement initiatives supporting enterprise Knowledge Management environments.
• Experience integrating enterprise Knowledge Management capabilities with existing collaboration platforms, records management systems, cybersecurity services, and enterprise technologies.
• Experience supporting phased deployment, implementation, adoption, and sustainment of enterprise Knowledge Management capabilities across geographically dispersed organizations.
• Experience supporting Agile software delivery, enterprise modernization, and DevSecOps initiatives.
• Experience supporting classified and unclassified collaboration environments.
• Experience developing technical documentation, implementation guides, governance artifacts, standard operating procedures, and user training materials supporting enterprise collaboration technologies.

Technical Knowledge (Required)

• Enterprise Knowledge Management principles and implementation methodologies.
• Microsoft 365.
• SharePoint Online.
• SharePoint Server.
• Microsoft Teams.
• Microsoft Power Platform.
• Power Apps.
• Power Automate.
• Power BI.
• Enterprise Search.
• Information Architecture.
• Metadata and Taxonomy.
• Records Management integration.
• Enterprise Collaboration technologies.
• Workflow Automation.
• Agile software delivery methodologies.
• DevSecOps concepts.
• ITIL principles and service management.
• Microsoft Office Suite.

Certifications Required

Candidate must possess one or more of the following active certifications at the time of hire:

• Certified Knowledge Manager (CKM); or
• Joint Enterprise Communications Capability (JECC) Knowledge Management Practitioner; or
• Project Management Professional (PMP).
• Microsoft SharePoint, Microsoft 365, Microsoft Power Platform, or other Microsoft collaboration platform certifications are highly desired.

Skills

• Extensive enterprise Knowledge Management implementation and technical leadership expertise.
• Strong understanding of Microsoft 365, SharePoint, enterprise collaboration technologies, and information architecture.
• Demonstrated ability to design, integrate, and modernize enterprise Knowledge Management capabilities supporting complex operational environments.
• Excellent communication and executive briefing skills.
• Strong collaboration, facilitation, and stakeholder engagement abilities.
• Ability to lead enterprise Knowledge Management implementation and modernization initiatives across geographically dispersed organizations.
• Strong understanding of knowledge governance, records management integration, and organizational knowledge-sharing practices.
• Strong analytical, organizational, and problem-solving skills.
• Ability to support dynamic mission requirements within high-tempo Special Operations environments.
• Ability to foster enterprise collaboration, innovation, and continuous improvement across the USSOCOM Knowledge Management environment.

Our Equal Employment Opportunity Policy

• EEO and Affirmative Action Policy: DecisionPoint Corporation is an Equal Employment Opportunity and Affirmative Action employer. It is the policy of DecisionPoint Corporation to provide equal employment opportunity in accordance with all applicable Equal Employment Opportunity/Affirmative Action laws, directives and regulations to all employees and qualified applicants without regard to race, ethnicity, color, religion, national origin, sex, age, disability status, pregnancy, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected status under Federal, State or Local laws.
• Pay Transparency Policy: In accordance with Presidential Executive Order 13665, DecisionPoint Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
• Authorization to Share Resume and Personal Information: By expressing your interest and submitting your resume for this position, you authorize DecisionPoint Corporation to share your resume, as well as personal information included on the resume, with its subsidiaries, affiliates and teaming partners for the purpose of considering you for this position and other available positions requiring comparable skills, education and experience. Should DecisionPoint Corporation. or its affiliates and teaming partners wish to initiate pre-employment discussions, you will be asked to complete an employment application and related employment documents.