Rezeptionist - "Der Willkommensheißer"*

Rezeptionist | Köln, Germany | Hybrid

We're hiring for one of Europe's largest owner-operated hotel groups, renowned for its diverse portfolio and commitment to guest experience. This employer is a dynamic and growing organization that has established itself as a leader in the hospitality sector.

The Role

• Act as the primary point of contact for guests during morning and evening shifts.
• Manage guest check-ins and check-outs efficiently and professionally.
• Handle guest inquiries, providing information and assistance.
• Process reservations and manage booking system operations.
• Conduct professional communication via phone and email.

What You'll Need

• A genuine passion for hospitality and creating positive guest experiences.
• Demonstrated empathy and an authentic approach to guest relations.
• Flexibility to work various shifts.
• A proactive and engaged attitude.
• Basic computer proficiency.
• A strong team player mentality.

What's On Offer

• Work within a growing and innovative hotel group.
• Opportunity to influence guest experience from the front desk.
• Attractive employee rates valid across a global hotel network.
• A welcoming and inclusive work environment.

Apply via Haystack today!