Rezeptionist - "Der Willkommensheißer"*

Rezeptionist | Köln, Germany | Hybrid We're hiring for one of Europe's largest owner-operated hotel groups, renowned for its diverse portfolio and commitment to guest experience. This employer is a dynamic and growing organization that has established itself as a leader in the hospitality sector. The Role • Act as the primary point of contact for guests during morning and evening shifts. • Manage guest check-ins and check-outs efficiently and professionally. • Handle guest inquiries, providing information and assistance. • Process reservations and manage booking system operations. • Conduct professional communication via phone and email. What You'll Need • A genuine passion for hospitality and creating positive guest experiences. • Demonstrated empathy and an authentic approach to guest relations. • Flexibility to work various shifts. • A proactive and engaged attitude. • Basic computer proficiency. • A strong team player mentality. What's On Offer • Work within a growing and innovative hotel group. • Opportunity to influence guest experience from the front desk. • Attractive employee rates valid across a global hotel network. • A welcoming and inclusive work environment. Apply via Haystack today!