Business Analyst

Bolton Clarke Group one of Australia's largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally. Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group. Bolton Clarke is Australia's largest independent not-for-profit aged care provider, supporting thousands of residents nationally across our Residential Aged Care network. As the aged care sector continues to evolve, we are seeking an experienced Commercial Analyst to join our high-performing Commercial team and help drive workforce, financial and operational performance across one of Australia's largest residential aged care portfolios. Reporting to the Commercial Manager, this is a highly visible role partnering with operational leaders, Finance, Funding, Payroll, Employee Relations and Workforce teams to deliver meaningful insights that influence business decisions. You'll transform complex workforce and financial data into actionable recommendations that improve productivity, optimise resource allocation, strengthen compliance and support exceptional resident outcomes.

Your responsibilities

• Deliver labour forecasting, workforce reporting and commercial analysis across 87 residential aged care homes.
• Analyse workforce performance trends and provide recommendations to improve productivity and financial outcomes.
• Support annual budget and reforecast processes through workforce modelling and labour forecasting.
• Monitor labour performance against budgets and forecasts, identifying risks, variances and opportunities.
• Drive roster governance initiatives to improve compliance, workforce utilisation and cost management.
• Lead Direct Care Minutes (DCM) and Quarterly Financial Report (QFR) reporting requirements.
• Partner with operational leaders to optimise workforce performance and improve business outcomes.
• Review and optimise master rosters, balancing care requirements, funding, occupancy and operational efficiency.
• Develop workforce models and funding forecasts to support strategic decision-making.
• Prepare Enterprise Agreement costings and analyse workforce-related business impacts.
• Support continuous improvement initiatives, tools, processes and reporting frameworks.

About you

• Commercial analysis, workforce analytics, financial analysis or business partnering roles.
• Labour forecasting, budgeting, workforce planning or operational performance reporting.
• Presenting insights and recommendations to operational leaders and senior stakeholders.
• Financial modelling, forecasting and business performance analysis.
• Advanced Excel skills including complex formulas, Power Query and large data set analysis.
• Working across multiple stakeholders to drive business outcomes and operational improvements.
• Highly regulated environments such as aged care, healthcare, government or large service-based organisations.

Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always Safe; and Always Together in all aspects of your work.

About this location

A new opportunity is now available to join Bolton Clarke, Home & Community Support team.

Why Work For Bolton Clarke

• Excellent work/life balance with shifts that suit your personal needs.
• A caring team environment with strong clinical and allied health support.
• Career progression and development opportunities.
• Generous salary packaging and not-for-profit tax benefits - claim up to $18,550 tax free Private health insurance and gym discounts.
• An Employee Assistance Program for staff and family.

Our commitment to diversity

At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.