Sales & Event Coordinator

Job Description
The Country Inn & Suites of Springfield is seeking an experienced Sales & Events Coordinator to join their crew. The Sales & Events Coordinator is primarily responsible for achieving hotel revenue, profit and guest satisfaction goals by booking business and coordinating the execution of booked business with other departments. This position is also responsible for supporting the Sales team, in-house sales, and special client requests, as well as various administrative and telemarketing duties.

Must have good time management skills and the ability to work with minimal supervision.
# Must have the ability to understand and follow verbal/written instructions and communicate both verbally and in writing. Must have a working knowledge of computers, math skills and the ability to handle monetary transactions.
# High school diploma or equivalent required.
# One year of experience in the hotel industry, event planning or customer service preferred.

Utilizes the CRM database system to track and manage information for existing and prospective clients.
# Conducts property site tours and outside sales calls as needed to create a trusting relationship with clients.
# Seeks information from clients to build stronger relationships while providing customized solutions specific to their meeting or event.
# Gathers the details for events and ensures that all documentation is complete and correct for existing and prospective clients.

Acquires payment method for each contract/group a minimum of 72 hours prior to event.
# Communicates event details to appropriate departments in an efficient and effective manner.
# Completes administrative duties in a timely and organized manner.
# Establishes a working schedule with other members of the Sales team that ensures coverage for booked meetings and events.
# Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position without compromising guest satisfaction or essential business functions.
# PHYSICAL DEMANDS ANALYSIS:
The Sales & Event Coordinator works primarily indoors in a temperature-controlled environment.

Hazards may include, but are not limited to, exposure to computer terminals and periodic exposure to weather elements when making sales calls. Discover a full-time, fully benefited, non-exempt role with a starting compensation range of $18.00 per hour. This opportunity includes a comprehensive medical plan that covers free medical insurance for employees and highly discounted coverage for spouses, children, and families. Additional benefits feature holiday pay, IL PLAW, HSA, generous PTO, and a competitive 401(k) plan. Expect to work 40+ hours per week, including nights and weekends as needed.

We are an E-Verify participating employer.