Why This Role Stands Out
This role offers a fantastic opportunity to lead operations for a market leader in vehicle glass repair and replacement, with a strong emphasis on professional development and customer service. You'll thrive here if you have a passion for automotive excellence and enjoy a dynamic, hybrid work environment that balances operational responsibility with flexibility. Apply to join a reputable company where your contributions directly impact customer satisfaction and business success.
Quick Overview
Job Description
Betriebsleiter (m/w/d) Fahrzeugglas | Delmenhorst, Germany | Hybrid
We're hiring for a leading national expert in vehicle glass repair and replacement, known for its commitment to safety, reliability, and quality across over 410 service centers. With a strong focus on digital innovation and customer impact, we set the standard in the automotive glass industry.
The Role
- Perform vehicle glass repair and replacement, including recalibration of driver assistance systems.
- Oversee technical and operational aspects of the service center, ensuring adherence to company standards.
- Manage daily operational planning and execution to meet service goals.
- Provide exceptional customer service from order intake to vehicle handover.
- Handle invoicing, cash management, and order processing.
- Implement quality assurance measures and manage inventory and audit compliance.
What You'll Need
- Completed vocational training in a trade, ideally with several years of professional experience as an automotive mechatronics technician, mechanic, or body shop technician.
- Willingness to undergo the required certification or already certified as a "Betriebsleiter (HWK)".
- A valid driver's license (Class B), good German language skills, and PC proficiency.
- Strong customer and service orientation with excellent communication skills.
- Ability to work independently, collaboratively, and with a high degree of trust.
- Commitment to teamwork and fostering an environment of mutual respect.
What's On Offer
- Competitive starting salary with a vocational qualification in the automotive sector, plus a functional allowance for operational management.
- Generous annual bonuses (holiday and Christmas) and paid time off.
- Opportunities for professional development and career advancement.
- Comprehensive benefits package including mobility support, pension contributions, and wellness programs.
- Supportive programs for families and a vibrant company culture with diverse events.
Apply via Haystack today!
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