Quick Overview
Seniority
Mid Senior
Work mode
Hybrid
Location
Hooksett, NH, United States
Posted
Yesterday
Job Description
Top Skills:
1. BMC Helix Remedyforce
2. BMC Helix Remedyforce- SLA Configuration
3. BMC Helix Remedyforce- AI Configuration
Job Description/ Responsibilities:
* Understanding of BMC Helix Remedyforce Tool. Configuration and Workflow Administration of remedyforce. SLA Configuration/Assessment. Remedyforce AI configuration. AI-related enhancements. SLA reporting and governance.
* Define a clear roadmap for implementation of AI and SLA automation assessment in Remedyforce.
Years of Experience: 9.00 Years of Experience
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