IOT Technician

Job#: 3052649
Job Description:
IOT Technician
Location: Joliet, Minnesota (Onsite)
Role Overview
This position supports the preparation and deployment readiness of connected dish machines. The IOT Technician will perform hands-on equipment checks, use approved technology tools to confirm configuration and connectivity, document results, and help resolve issues to support consistent deployment quality. This role is part of a pioneering process that will be recreated and implemented in other locations.
Key Responsibilities

• Review and validate equipment connectivity to the gateway and sign off on process completion.
• Support the setup, verification, and deployment readiness of connected equipment.
• Confirm equipment, software, and connectivity are configured and functioning as expected.
• Use approved tools and processes to validate readiness and document results.
• Maintain accurate records related to equipment preparation, configuration, and quality checks.
• Troubleshoot setup, configuration, and connectivity issues with plant resources, then document and escalate as needed.
• Communicate recurring issues, trends, and improvement opportunities to appropriate teams.
• Collaborate with plant, technical support, and digital operations teams to improve deployment quality and consistency.

Required Qualifications
Education: High school diploma or equivalent.
Experience: 1-2 years of professional experience in technical operations, equipment preparation, inventory, fulfillment, or related technical support work. Experience with hands-on device repair or validation is necessary.
Technical Skills: A background in hardware with some software knowledge. Demonstrated ability to troubleshoot hardware, software, configuration, or connectivity issues. Proficiency using computer systems for configuration, diagnostics, and documentation.
Preferred Qualifications

• Experience working in a technical, operational, manufacturing, or service support environment.
• Foundational IT skills, including the ability to use technology tools and follow technical procedures.
• Ability to learn processes quickly and improve them.
• Ability to collaborate effectively with cross-functional and remote teams.
• Ability to identify recurring issues, summarize findings, and communicate recommendations.
• Strong attention to detail, organization, and follow-through.
• Strong communication skills and ability to work independently.

Work Environment
This role is performed in a warehouse-type setting and involves hands-on work with equipment. The environment may have exposure to dust, noise, and odors. This position requires being on-site five days a week.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
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