Business Development Representative, Inside Sales, Quill

Join a team that powers everyday impact.
Quill, a Staples company, is looking for a driven Inside Sales Site Development
Representative to help grow relationships with existing and prospective customer locations connected to our managed account base. In this role, you will partner closely with account management, respond to customer needs, prepare negotiated quotes and special pricing, and make outbound calls that help reactivate customers, uncover new opportunities, and expand share of wallet. This is a great opportunity for someone who enjoys customer conversations, thrives in a goal-oriented environment, and wants to build a strong foundation in business-to-business sales.
What you’ll be doing

• Make daily outbound calls to Quill customers who have not placed a recent
• Contact prospective customer locations affiliated with managed customer
• Accept inbound calls from customers tied to managed accounts and help ensure
• Negotiate pricing and process special quotes for customer opportunities.
• Use customer insights, including order history, to guide quality
• Leverage specialized offers and Quill’s value proposition to help customers
• Maintain consistent communication with account managers to share customer
• Partner with sales specialists and support teams to identify opportunities
• Maintain accurate and up-to-date activity, pipeline, and customer records in

CRM.

• Apply coaching and feedback from managers and peers to continuously improve

What you bring to the table

• Motivation to build customer relationships that create measurable value and
• Clear, confident communication with customers and internal partners across
• Curiosity and strong listening skills to understand customer needs, ask
• A problem-solving mindset with the ability to connect customer needs to
• Comfort making outbound calls, engaging customers, and continuing forward
• Strong organization, time management, and follow-through when balancing
• Adaptability and willingness to learn quickly as customer needs, business
• A customer-first approach focused on creating a positive, helpful, and
• Collaborative mindset with a willingness to share ideas, apply feedback, and
• Composure and critical thinking when prioritizing next steps, solving

What’s needed-

Basic Qualifications

• Associate degree, bachelor’s degree, or equivalent work experience.
• Ability to work onsite four days per week at our Lincolnshire, IL location
• Experience using Microsoft Excel, PowerPoint, and Outlook.

What’s needed -

Preferred Qualifications

• 1+ years of experience in sales or service in a business-to-business
• Experience meeting or exceeding productivity goals, quotas, or sales
• Experience using CRM tools, Salesforce.com, or a comparable sales platform.

The salary range represents the expected compensation for this role at the time of posting.
The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.
Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.
Staples is an

Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.